Quick Info
Intercom is an AI-first customer service platform designed to help businesses improve communication and engagement with their customers. It provides a comprehensive suite of tools including AI-powered answers, live chat, email, help centers, product tours, and proactive messaging. The platform enables businesses to offer personalized support, onboard users effectively, and drive growth by understanding and interacting with customers throughout their journey. As a Software as a Service (SaaS) provider, Intercom aims to automate customer interactions and empower support teams to deliver better, more efficient service.